NLP
Gain better insights from your unstructured data
Retail
Create customer-friendly stores with personalized bots. Build customer interfaces to up-sell and answer product questions. Analyze customer reviews.
FinTech
Uncover meaningful insights from under-used content. Recognize speech and parse intent using voice assistants. Support compliance processes.
Healthcare
Search, analyze and interpret patient records. Glean insights from unstructured Clinical Trials Data. Solve population health using root cause analysis.
Smart Cities
Reduce support cists by helping citizens find and fill the correct forms. Make every citizen’s voice heard with contextual understanding.
What is NLP?
Natural language processing (NLP) is a branch of artificial intelligence that helps computers understand, interpret, and manipulate human language. It is an emerging technology that drives many forms of AI. NLP strives to build machines that understand and respond to text or voice data—and respond with text or speech of their own—in much the same way humans do.
The end goal of NLP is to read, decipher, understand, and make sense of the human languages in a manner that is valuable. It’s at the core of tools we use on a daily basis – from translation software, chatbots, e-mails filters, and search results, to predictive text, smart assistants, and social media monitoring tools. Companies can outshine competition with NLP in areas such as:
- Sentiment Analysis
- Text Classification
- Market Intelligence
- Intent Classification
- Virtual Assistance
Life Sciences
Optimize Process From Molecule to Market
Life science firms face massive challenges understanding massive amounts of unstructured data. From drug discovery through development, and into delivery, insight is needed at every stage, to answer questions, get through gates, and achieve milestones.
Understanding gene-disease associations, pathways, and systems, is critical for drug discovery and basic research. Much of the data to support these decisions is buried in unstructured text, both in public databases, like PubMed and internal sources.
To start basic research, R&D scientists have to identify the biological origin of a disease, and potential targets for intervention. This requires a comprehensive understanding of the genes involved in the disease pathway, so a systematic review of the public domain literature is important. An environment in which “first to file” has now largely replaced “first to invent” demands a more sophisticated and effective patent mining technology. NLP technologies can automate and accelerate science to a great degree.
Access to Knowledge Embedded in Text
Semantic analysis of Research and Clinical data to to speed time to market.
Track Market Evolution
Improve retargeting efforts by analyzing large cohorts of DNA sequence data along with other biomedical and imaging datasets.
Commercial
Optimize interactions with Clinicians. Incorporate Patient Voice in Product Iterations.
Provider
Tap into Your Wealth of Data For Better Patient Outcomes
Clinicians report that 50% of the patient time is spent on EHR. The pain is endless. Gathering insight from clinical notes remains one of the areas of untapped healthcare intelligence with tremendous potential – both for the patient and the provider’s bottom line.
NLP has the potential to harness relevant insights and concepts from data that was previously considered buried in text form. Physicians spend a lot of time inputting the how and the why of what’s happening to their patients into chart notes. These notes aren’t easily extractable in ways the data can be analyzed by a computer. With NLP, physicians can find information in unstructured medical literature to support care decisions and can even uncover diseases that may not have been previously coded.
Treatment Insights
Reduce subjectivity in decision-making & deliver better, more efficient care to patients.
Sentiment Analysis
Turn qualitative data into quantitative business intelligence about patient experience..
Reduce Time Spent on EMR / EHR
Auto transcribe Physician's conversation with patients and improve quality of care.
Payer
Power to Predict Outcomes More Accurately
Health plans and payers rely on medical record review for multiple different business-critical processes. vital member insights that can be gained from medical records and other unstructured healthcare data sources are too important to be ignored.
NLP can improve efficiency in areas such as Medicare risk adjustment, clinical review/medical necessity, risk stratification, and HEDIS medical record review for hybrid measures. For example, by using sentiment analysis, Health Plans can conduct Patient Surveillance to identify high-risk population members & improve outcomes.
Prior Authorization
Determine Prior Authorizations quickly and reduce overhead and delay in care delivery.
Medicare Advantage Risk Adjustment
Identify specific disease comorbidities to increase revenue potential.
HEDIS™ Quality Measures
Increase numerator value by identifying and closing gaps by continuous year-round assessment.
Financial Services
Helping Traders get an Edge.
Traders and investment managers have numerous sources to sift through, such as research reports, company filings, and transcripts of quarterly earnings calls. NLP models can be trained to review this unstructured content and spot issues or trends that might impact financial markets.
A company’s quarterly earnings call includes information about prior quarter, outlook for the future, M&A announcements, and a Q&A session. The tone of voice, how the questions were answered can reflect on the firm’s stock price. Speech recognition is a key piece of the analysis that can be automated with NLP.
Sentiment analysis, another facer of NLP, can help extract the subjective meaning from text sufficiently well to be able to determine its attitude or sentiment. It is an ideal tool for reviewing unstructured content about a particular company to look for inconsistencies and anomalies.
Enhance Alpha Generation
Automate routine analysis of earnings reports and news,
Search & Discovery
Finding relevant information in large volumes of documents.
Customer Care
Chatbots to answer customer queries and understand their needs.
Retail / CPG
The Future of Shopping
It is a challenge to help in-store shoppers with their purchases, especially during peak times. NLP solutions s can ensure that customers have a hassle-free, time-efficient, and unique shopping experience at the store.
NLP technology can be deployed in various ways. As Touch Screens thought the store, acting as virtual assistants, as roaming physical humanoid robots. For online e-commerce stores, NLP can enhance the shopping experience. NLP solutions can analyze a customer’s search history, recommend products, answer product specific questions, or help them find a product at the nearest brick & mortar store.
By reducing the dependence on human resources, NLP solutions can substantially reduce costs, while working for you 24x7. NLP adds a human touch as the experience is akin to talking to a human customer service rep, resulting in improved user satisfaction and high customer retention. These solutions can also save time for customers as well as businesses.
Smarter Customer Experience
Anticipate customer needs, respond in real-time, and create personalized shopping itineraries.
Forecast Trends
Extract information from Social Media on popular products and fashion trends.
Generate Product Descriptions
Use brand name, price, specs, to create product description content for catalogs.
Smart Cities
Powering Smart Cities with Intelligent Data
We Smart City is no longer an abstract concept. The COVID-19 pandemic has disrupted the lives of nearly every human being across the globe. Many local communities were ill-prepared, under-resourced, or distressed even prior to the pandemic. Using unstructured data analysis, some smart cities identified Covid-19 hotspots within their jurisdiction using publicly-available health and socioeconomic data, and put plans in place to mitigate it, saving lives and resources.
Smart cities run on data and they can use chatbots to improve delivery of services for the citizens they serve. Most citizens are already familiar with conversational platforms like, Google Assistant, Alexa, and Siri. Cities can use similar conversational agents to drive more citizen-centric services.
For example, they can provide answers to an array of user questions and continuously learn from the interactions — even pre-empting questions as NLP captures the most frequently used terms; shifting the burden of dealing with complexity from the users to the technology.
Public Opinion Mining
Sentiment Analysis to alert various departments to take action.
Immersive City Guide
Powerful and immersive resource for exploring and navigating around the city for residents and visitors alike.
Q&A
Engaging & Easy to use city-wide Q&A platform
From unstructured Data to Actionable Insights with NLP
Transform your business with natural language processing. NLP helps your firm process, understand, and generate text insights. Use NLP sentiment analysis to discover your customers’ perception of your brand. NLP enables more natural conversations, more efficient operations, reduced costs, higher customer satisfaction, and improved analysis. Convert your unstructured data into actionable insights with NLP techniques.
Xenolytix provides Natural Language Processing consulting and implementation services to help enterprises gain insights from unstructured data. We bring a diverse set of research and development expertise, scientific rigor and, a deep knowledge of state-of-the-art techniques to design, build, and
NLP FAQ
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